NHTSA recall 25V710000 · Oct 17, 2025
Chrysler (FCA US, LLC): Loss of Drive Power from Over-The-Air Software Update
Product
2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles
Hazard
A loss of drive power increases the risk of a crash.
What to do
Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
Got a car, truck or motorcycle? The surest check is your 17-character VIN, which is on your registration, insurance card, or the driver-side dashboard. NHTSA's free lookup shows any open recall that hasn't been repaired on that exact vehicle.
Check my VIN on NHTSA.govRecall details
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
- Component
- ELECTRICAL SYSTEM
- Recall type
- Vehicle
- Potentially affected
- 24,238
- Manufacturer campaign number
- A7C
Source: National Highway Traffic Safety Administration (NHTSA) notice.
Copied from the agency record without changes. Data as of Oct 14, 2026, 1:15 AM EDT. The agency notice is the final word.
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