NHTSA recall 25V732000 · Oct 24, 2025
Ford Motor Company: Driver and Passenger Door Trim May Detach
Product
2017-2019 Flex vehicles
Hazard
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
What to do
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Got a car, truck or motorcycle? The surest check is your 17-character VIN, which is on your registration, insurance card, or the driver-side dashboard. NHTSA's free lookup shows any open recall that hasn't been repaired on that exact vehicle.
Check my VIN on NHTSA.govRecall details
- Summary
- Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
- Component
- STRUCTURE
- Recall type
- Vehicle
- Potentially affected
- 92,347
- Manufacturer campaign number
- 25SB8
Source: National Highway Traffic Safety Administration (NHTSA) notice.
Copied from the agency record without changes. Data as of Oct 14, 2026, 1:15 AM EDT. The agency notice is the final word.
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