CPSC recall 25090 · Jan 16, 2025
Lexmark International Recalls Specialty Printers Due to Fire Hazard
Product
MS725dvn and MX725adve Specialty Printers
Hazard
A metal part inside the printer can dislodge, posing a risk of fire.
What to do
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
Recall details
- Description
- This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with "Lexmark" in black and the green Lexmark logo.
- Units
- About 43,510 (In addition, about 4,000 were sold in Canada)
- Incidents and injuries
- The firm has received two reports of the printers overheating including one reported fire. No damage or injuries have been reported.
- Sold at
- Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.
- Company
- Lexmark International Inc., of Lexington, Kentucky
- Manufactured in
- China
- Consumer contact
- Contact Lexmark toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at [email protected], or online at http://www.lexmark.com/recall or http://www.lexmark.com and click on "Recall" at the bottom of the page for more information.
Source: U.S. Consumer Product Safety Commission (CPSC) notice.
Copied from the agency record without changes. Data as of Oct 14, 2026, 1:15 AM EDT. The agency notice is the final word.
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